Top BPO Companies in India - Maxicus
India continues to lead the global outsourcing market in 2025, contributing to more than 55% of the worldwide BPO share. With rapid adoption of AI, automation, omnichannel CX, and video commerce, the Indian BPO sector is no longer seen as just a cost-saving option — it has evolved into a growth driver that builds stronger customer loyalty. This article highlights the top BPO companies in India , emerging trends, and why Maxicus is becoming a preferred growth-first outsourcing partner with expertise in Unified CX, AI-powered automation, and Video Commerce. Table of Contents The BPO Industry in India: 2025 Overview Top BPO Companies in India Key Factors When Choosing a BPO Partner How Maxicus Stands Out Why Businesses Prefer Maxicus Future of BPO in India Conclusion FAQs The BPO Industry in India: 2025 Overview India’s BPO sector is a key contributor to the $245+ billion IT & ITeS industry. As per NASSCOM, the country holds over 55% of the global outsourcing market, serving clients ...